Feedback versus Gossip

Feedback is the light side of gossip.  Intra-personal feedback is a natural phenomenon. It is the human system responding to information from the environment, for example if you get cold you shiver. Likewise, inter-personal feedback works best when it mimics a natural...

Acknowledge versus Advising

Acknowledgment is collegial and appreciative, recognizing others for their achievements. Advising is telling and non-inclusive. So often, leaders take performance for granted….after all, employees are shown appreciation by getting a pay check and keeping their...

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